Terms and Conditions

Welcome to Derma Expert! By accessing or using our website, www.dermaexpert.co, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

1.1. These terms and conditions govern your use of our website and any purchases made through it. 1.2. By using our website, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our website.

2. Eligibility

2.1. To use our website and make purchases, you must be at least 18 years old or have the consent of a parent or guardian. 2.2. You agree to provide accurate, current, and complete information during the registration and checkout process.

3. Products and Orders

3.1. All products listed on our website are subject to availability. 3.2. We reserve the right to refuse any order at our discretion. If we refuse an order, we will notify you as soon as possible and refund any payments made.

4. Pricing and Payment

4.1. All prices on our website are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise. 4.2. We accept various payment methods, including credit/debit cards and bank transfers. Payment must be made in full before products are dispatched.

5. Shipping and Delivery

5.1. We aim to process and dispatch orders within [insert processing time, e.g., 2-3 business days]. 5.2. Delivery times may vary depending on your location and the shipping method selected. 5.3. We are not responsible for any delays caused by shipping carriers or unforeseen circumstances.

6. Return and Exchange Policy

6.1. Please refer to our Refund and Return Policy for detailed information on returns and exchanges. 6.2. We offer a 7-day exchange policy for eligible products. Products that are fully used, damaged, or not in their original condition are not eligible for exchange or refund.

7. User Accounts

7.1. You are responsible for maintaining the confidentiality of your account information and password. 7.2. You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property

8.1. All content on our website, including text, graphics, logos, images, and software, is the property of Derma Expert or its licensors and is protected by intellectual property laws. 8.2. You may not use, reproduce, or distribute any content from our website without our prior written permission.

9. Limitation of Liability

9.1. Derma Expert is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. 9.2. We do not guarantee that our website will be available at all times or free from errors or viruses.

10. Privacy Policy

10.1. Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Governing Law

11.1. These terms and conditions are governed by and construed in accordance with the laws of Pakistan. 11.2. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Changes to Terms and Conditions

12.1. We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page. 12.2. Your continued use of our website after any changes constitutes your acceptance of the new terms and conditions.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at: support@dermaexperts.com.pk